How do I return an item?

The quality of the herbal formulas we sell is 100% guaranteed. We need notification within 7-days of receipt of the products if you are not pleased. We gladly accept returns due to OUR error; as long as they HAVE NOT BEEN OPENED (seal must be intact). Items to be returned must have prior authorization. Returns not due to our error require a 30% restocking charge. Blends, Teas, Salves and all Capsules cannot be returned. Thank you for understanding.